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Support Specialist
(Washington, DC)		 The support specialist will work with a team of other specialists to address client issues via email and phone. Working closely with Naviance Network members, the support specialist will ensure client questions are addressed in a timely manner. The support specialist will also have the opportunity to work on documentation and other tutorials that will aid clients. Qualifications include:
  • Bachelors degree required
  • 3.0+ GPA preferred
  • 1-3 years of educational or teaching experience preferred
  • Passion for and genuine interest in education
  • Excellent knowledge of the company’s products
  • Ability to learn quickly and adapt to change
  • Outstanding attention to detail
  • Good phone presence and voice
  • Excellent verbal and written communication skills
  • Proficiency in MS Office, computer use, and Web applications
  • Ambition, drive and creativity, and strong organizational skills
Naviance is a great place to build your career. We provide a full benefits package including fully company-paid medical and dental insurance for employees, and 401(k) retirement savings with company match. To apply: Please submit your cover letter and resume by clicking here. Resumes without cover letters will not be considered.
 

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Naviance has allowed me to streamline the data processing aspect of my job, freeing more work hours for direct counseling with students!

kellyHerringtonCareers

Kelly Herrington
University Prep